Legal notice

Legal Notice

Business details

This website is operated by Samantha Whitehead, trading as Ozzie’s Natural Treats.

Business address:
68–70 Woodlands Road
Ansdell
FY8 4BX
United Kingdom

Email: ozzieslsa@gmail.com
Telephone: 01253 463643

Contact hours

Monday to Friday: 9:00 am–5:30 pm
Saturday: 10:00 am–4:00 pm
Sunday: Closed

Website use and purchases

Our Terms of Service govern purchases made through this website. Please also refer to our Shipping Policy, Returns and Refund Policy, and Privacy Policy for information about delivery, cancellations, refunds and the use of personal information.

Product information

Our dog treats and pet food products are intended for animal consumption only. Please follow the product’s feeding and storage instructions.

Natural products may vary in appearance, size, shape and colour. Such variations do not affect your right to receive goods that are safe, of satisfactory quality and as described.

Intellectual property

Website content that we own or license, including text, photographs, logos and designs, is protected by applicable intellectual property laws.

You may view this content for personal shopping purposes. Commercial reproduction or use requires permission from the relevant rights holder, except where permitted by law.

Third-party links

Our website may contain links to third-party websites. Those websites are operated independently and have their own terms and privacy policies.

Your rights

Nothing in this notice excludes or limits your statutory consumer rights or any liability that cannot lawfully be excluded or limited.

Questions or complaints

Please contact ozzieslsa@gmail.com with any questions or complaints about our website, products or an order. Include your order number where applicable so we can investigate.